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Löwenstein
SKU: LWS.MCH.0014
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
$1,700.00 $2,500.00
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
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Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)
Löwenstein
SKU: LWS.MCH.0014

Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)

$1,700.00 $2,500.00

The Lowenstein Prisma 20A represents the pinnacle of precision sleep apnoea therapy, combining state-of-the-art technology with superior comfort and flexible connectivity. Originally designed as a hospital-grade ventilator, this device offers the durability and reliability needed for continuous, 24/7 use. It features a hand-balanced, Swiss-engineered blower motor for optimal performance, ensuring whisper-quiet operation and precise pressure delivery.

The Prisma 20A utilises Improved Oscillatory Pressure Signal (FOT) to accurately distinguish between central and obstructive sleep apnoeas, ensuring optimal breathing comfort. It also permits precise identification of hypopnoea, snoring, respiratory effort-related arousals (RERA), and flow limitations, providing a high degree of therapy flexibility. Patients can switch between APAP and CPAP modes, with the added benefit of pressure relief softPAP for increased comfort during exhalation. The device operates within a CPAP pressure range of 4-20 cmH2O.

A host of comfort-driven features such as softSTART, autoSTART-STOP, and continuous therapy feedback make therapy more manageable and less intrusive. The slimline heated breathing tube minimises noise and prevents condensation, ensuring a quiet and comfortable night’s sleep. The integrated PrismaAQUA humidifier further enhances comfort by providing optimal humidity levels, preventing dryness, and improving overall therapy effectiveness.

Designed for continuous, hospital-grade operation, the Prisma 20A includes an alarm system that alerts users if there are leaks or disconnections, ensuring uninterrupted therapy. The unit is maintenance-free and easy to operate, and it can be controlled remotely via the Prisma APP, allowing for wireless pairing and remote adjustments.

Additionally, a complimentary tele-health session is available upon request to ensure proper setup and use.

This has been discontinued by manufacturer we recommend the 4G modem

Frequently Asked Questions After Sales Support
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Price Match Guarantee

At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.

Our Price Match Guarantee applies only to accredited Australian CPAP providers. We do not match offers from overseas companies, and here’s why:

  • Warranty Protection – ResMed Australia and other local suppliers honour warranties purchased through accredited Australian businesses (up to 5 years). Overseas purchases typically only include a shorter warranty, often just 2 years, and may not be valid in Australia.
  • Shipping Costs – Warranty claims with overseas suppliers usually require sending the unit back internationally, which can cost up to $150 each way.
  • Network Compatibility – Overseas CPAP machines often have built-in modems that are not compatible with Australian networks, meaning connectivity features and apps will not work here.
  • Customs & Duties – Importing from overseas can attract additional customs and duty charges (typically around $150), payable each time the unit is shipped, including for warranty claims.

How It Works

  1. Seen a lower price? Let us know before you buy.
  2. Send us the link to the product on their website, or the original quote, via our contact form.
  3. Once verified, we’ll match our competitor’s price — easy as that.

Shipping & Returns

Domestic Shipping Policy

  • We try our best to process and dispatch orders within 1-5 business days from our Sydney warehouse. (stock permitting)
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the dispatch of your order, we will attempt to contact you via email.
  • We encourage customers to contact us to find out if a product is in stock before placing your order.

Shipping & Returns

  • Shipping method is automatically calculated at checkout
  • *Depends on Rural/Metro in different states.
  • Please note, shipment method does not affect dispatch times.

Damages & Warranty

  • CPAP Online Australia is not liable for any products damaged or lost during shipping.
  • If you received your order damaged, please send us a photo via the contact form on our website and we will file a claim with Australia Post.
  • Please note it can take several weeks for the carrier to investigate before we can provide you with some answers.
  • All deliveries are insured with the carrier and we will only provide you with a refund/replacement if and once the carrier has provided us with a reimbursement.
  • Please save all packaging materials and damaged goods before filing a claim.

Read our full shipping & returns policy

Do I Need a Prescription?

In Australia, you are not legally required to have a prescription to purchase a CPAP machine.

However, it is strongly recommended that you discuss your sleep apnoea treatment with your primary healthcare provider or sleep specialist.

To ensure we can help you achieve the most effective and safe therapy, we encourage customers to upload their prescription and/or recent sleep study results when placing an order. This allows our trained sleep technicians to provide more accurate guidance and assist with appropriate machine setup. However this is not mandatory.

Machine Setup and Therapy Support

If your doctor or specialist has supplied specific pressure settings or clinical recommendations, our sleep technicians can configure your device free of charge.

Simply place your order and leave a note at the bottom of the checkout page under 'Notes About my Order' or send your prescription or sleep study report through our Contact Page.

If you do not have prescribed settings, most modern Auto-Adjusting Positive Airway Pressure (APAP) machines use advanced algorithms to automatically adjust pressure on a breath-by-breath basis, delivering effective therapy without requiring manually set fixed pressures.

Important Notes & Safety Information

  • CPAP and APAP devices are medical devices. Always use them in accordance with advice from a qualified healthcare professional.
  • This information is not a substitute for medical advice. Please consult your doctor if you have concerns about symptoms, treatment suitability, or therapy settings.
  • CPAP therapy may not be suitable for all patients, particularly those with certain respiratory, cardiac, or neurological conditions. Seek medical advice if unsure.
  • By uploading your prescription or sleep study report, you help our technicians ensure your therapy setup aligns with Australian clinical best practice.

Payment Options

4 interest-free payments of $0.00
4 interest-free payments of $0.00
$0.00 a month for 6 months interest free. Fees apply.
$0.00 a month for 6 months interest free. Fees apply.

Our top recommendations:

  • ResMed AirFit F20 – A trusted favourite with an excellent seal and all-night comfort
  • F&P Vitera (FitPack available) – Designed to adapt as you move during sleep
  • Löwenstein LENA Full Face – Our best option for severe sleep apnoea and the only mask in this category with a double seal for maximum stability

Our top recommendations:

  • ResMed AirTouch F30i – The latest innovation with memory foam comfort and top-of-head tubing
  • F&P Evora Full Face (FitPack available) – Compact, minimal contact and easy to fit
  • Philips DreamWear Full Face – Lightweight design with an open field of vision

Our top recommendations:

  • ResMed AirFit N20 – Our most popular nasal mask for comfort and reliability
  • F&P Nova Nasal (FitPack available) – Flexible fit with excellent seal
  • Löwenstein CARA – Exceptionally durable and built for long-term use

Our top recommendations:

  • ResMed AirFit P10 – Our most popular pillow mask, ultra-light and quiet
  • F&P Solo Nasal Pillow (FitPack available) – Automatically adapts to your face
  • F&P Brevida – The smallest option available and the only mask with an extra-small size

Our top recommendations:

  • ResMed AirFit N30i – Our most popular cradle mask with top-of-head tubing
  • F&P Solo Cradle – The most advanced option with auto-fitting technology
  • F&P Evora Nasal – Comfortable, stable and easy to wear all night

Types of CPAP Masks

Full Face Masks
Cover both the nose and mouth, making them ideal for mouth breathers or individuals with nasal congestion. They provide a secure seal and consistent airflow, even at higher pressure settings, ensuring effective therapy. While they offer the most coverage, they can feel bulky and are best suited for back sleepers or those who need maximum support.

Compact Full Face Masks
Are a smaller, lighter alternative to traditional full face masks. They cover the mouth and sit under the nose, reducing bulk and eliminating pressure on the bridge of the nose. This design is perfect for side sleepers or users who want less obtrusion while still benefiting from dual-coverage therapy.

Nasal Cradle Masks
Cradle the base of the nose, delivering effective airflow with minimal facial coverage. This gentle design reduces pressure marks and irritation, making them a great choice for sensitive skin. Lightweight and unobtrusive, they are perfect for side sleepers or users who want a soft, natural fit without anything sitting in or over their nostrils.

Nasal Pillow Masks
Feature small prongs that sit directly in the nostrils, offering precise airflow with minimal facial contact. They are the lightest and most low-profile option, making them ideal for active sleepers or users who feel claustrophobic with larger masks. Their unobstructed design also allows for easy reading or watching TV before bed.

Nasal Masks
Fit snugly over the nose, providing a lightweight and minimal-contact option for nose breathers. They deliver effective airflow for mild to moderate pressure settings and are versatile enough for most sleeping positions. Their unobtrusive design makes them a popular choice for users who prefer a less intrusive mask.

Still need help choosing a mask?

Click here to read our full mask buyers guide, or get in touch with our support team here.

Learn More

Size Guide
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem)

Product Features

FOT Technology

FOT Technology

Accurately distinguishes between central and obstructive sleep apnoea, with precise identification of hypopnoea, snoring, RERA, and flow limitations.
APAP and CPAP Modes

APAP and CPAP Modes

Easily switch between modes for more flexible treatment options, with pressure relief softPAP for enhanced comfort.
PrismaAQUA Humidifier

PrismaAQUA Humidifier

Provides optimal humidity levels, improving comfort and preventing dryness during therapy.
High-Resolution Data

High-Resolution Data

View 14 days of detailed therapy data, and store up to 365 days of statistics.
Advanced Reporting

Advanced Reporting

Includes Lung Volume Monitoring, Deep Sleep Indication, and Respiratory Instability Reports.
Solid Construction

Solid Construction

Built to last, with a maintenance-free design.
State-of-the-art technology combined with a graphical user interface

State-of-the-art technology combined with a graphical user interface

Ensures continuous pressure adjustments that meet patients’ needs and maximise their response to therapy.
Heated Breathing Tube

Heated Breathing Tube

Reduces condensation and noise, ensuring a comfortable experience.
Swiss-engineered, hand-balanced blower motor

Swiss-engineered, hand-balanced blower motor

Ensures precise pressure delivery, quiet operation, and long-lasting reliability.

Prisma 20A Data Access & Connectivity

  • This Prisma 20A bundle includes an external 4G modem, allowing for real-time remote monitoring and data access.
  • The bundle offers a significant discount compared to purchasing the modem separately, which costs $500 when bought later.
  • Please note that most of the 3G networks will be switched off by the end of October 2024, after which the modem will no longer support remote monitoring via 3G. This does not affect the therapy function of the machine.

Connectivity Key Features:

  • Real-Time Remote Monitoring via Prisma CLOUD: Once the modem is attached, healthcare providers can track therapy progress in real time, enabling timely adjustments and improved outcomes.
  • Data Visibility: Therapy data is presented in high resolution for 14 days, with detailed statistics stored for up to 365 days.
  • Detachable Modem for Convenience: The external modem can be easily attached when needed for remote monitoring and removed during travel or when not required.
  • Secure Data Transmission: Ensures safe and reliable data transmission for sensitive therapy data, with robust encryption for security.
  • Remote Data Access via Prisma APP: Once a modem is attached, patients can monitor their own therapy progress through the Prisma APP, ensuring a user-friendly and convenient experience.

Important Notice: The 3G modem will only support remote monitoring until the end of October 2024, as 3G networks will be decommissioned. After this point, an alternative connectivity solution will be required.

Prisma APP

The Prisma APP is a user-friendly mobile application designed to provide patients with real-time access to their therapy data from the Prisma 20A series devices. By connecting via the Lowenstein 4G External Modem, the app allows users to easily monitor their therapy progress, compliance, and key metrics, all from the convenience of their smartphone. The Prisma APP empowers patients to stay informed and engaged with their treatment, offering clear insights and reports to help optimise therapy outcomes.

See Prisma APP pairing instructions.

Prisma JOURNAL

Prisma JOURNAL is a convenient, web-based platform where both patients and healthcare providers can upload therapy data directly from the SD card of the Prisma 20A. No additional software or cloud logins are required. Users can easily view detailed reports on therapy progress, compliance, and effectiveness, making it a simple and accessible tool for managing sleep apnoea therapy without the need for PrismaTS or Prisma CLOUD.

PrismaJOURNAL Login
Access Instructions: https://www.prismajournal.com/pdf/prismaJOURNAL_tutorial_en.pdf

PrismaTS Software

PrismaTS is a Windows-only software that allows healthcare providers to download and analyse therapy data locally from the Prisma 20A. It generates detailed reports, enabling customised treatment plans and in-depth monitoring of therapy progress. With PrismaTS, providers can efficiently manage therapy data for multiple patients, ensuring optimal treatment outcomes.

Please contact us for the PrismaTS download file.

What's in the Box
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem) Prisma20A APAP Therapy Device (Factory preset at APAP 6-16cmH20) Löwenstein 3G Modem & Bluetooth Module For Prisma20A & PrismaCLOUD External 3G Modem (WM31770) for remote monitoring, Compatible until the 3G network shutdown at the end of October 2024. Lowenstein PrismaBAG Standard (For 20A) PrismaBAG – travel carrying case to fit machine and mask PrismaHYBERNITE 15mm Slimline Heated Breathing Tube (20A) PrismaHYBERNITE 15mm Flexible Heated Breathing Hose (WM29083) Löwenstein Prisma20A PrismaAQUA Humidifier PrismaAQUA Humidifier (WM 29680) Lowenstein Power Supply Unit for PrismaLINE Touch Screen series (BRICK ONLY) Power Supply Unit with AU/NZ Type I Power Cable Lowenstein PrismaLINE Air Filter 2pk 2x Air Filters
SD Card for data storage SD Card for data storage
Instructions for use: prisma20C/20A/CR/25S, 25S-C/25ST/30ST/30ST-C/LAB, EN Instructions for use: prisma20C/20A/CR/25S, 25S-C/25ST/30ST/30ST-C/LAB, EN
Instructions for use: prismaAQUA DE, EN, FR, NL, IT, TR, ES(MX) Instructions for use: prismaAQUA DE, EN, FR, NL, IT, TR, ES(MX)
Compare Models
Features
Prisma20A APAP Set Löwenstein Prisma20A Automatic CPAP (Incl. PrismaAQUA Humidifier, Heated Hose, 3G Modem) Lowenstein 20a Prisma ResMed AirSense 11 Elite Fixed Pressure CPAP Machine 4G Airsense 11 Autoset Löwenstein PrismaBAG Premium (For 20A) Airsense 10 Autoset
Some feature or option would go here
text
N/A
N/A
Integrated Humidifier
Separate accessory required
Yes
N/A
Some feature or option would go somewhere
N/A
N/A
Built-in Cellular/Modem for Clinic Data
Bluetooth Only
N/A
N/A
Product Specifications
Brand
Löwenstein
What's in the package?
1x Prisma20A APAP Therapy Device
1x External 3G Mode for remote monitoring.
1x PrismaBAG – travel carrying case to fit machine and mask
1x PrismaHYBERNITE 15mm Flexible Heated Breathing Hose
1x PrismaAQUA Humidifier
1x Power Supply Unit with AU/NZ Type I Power Cable
2x Air Filters
1x SD Card for data storage
1x Instructions for use: prisma20C/20A/CR/25S, 25S-C/25ST/30ST/30ST-C/LAB, EN
Compatibility
Compatible with Löwenstein CPAP masks and standard 15 mm, 22 mm, and heated tubing.
Physical Specification
Dimensions Width x Height x Depth 17 x 13.5 x 18 cm Weight 1.4 kg
Connectivity
3G (note: 3G network was shutdown on October 2024) Records therapy data on internal memory/SD card for review (manual mentions SD card and connectivity to clinician software).
Power Performance
Input: 100–240 VAC, 50/60 Hz Output: 24 V DC Power supply: 65 W
Sound Level
About 26 dB(A) at 10 hPa
Therapy Mode
Constant mode (CPAP).
Factory Preset
6-16cmH20
Min pressure
4.0 hPa (cmH₂O).
Max Pressure
20.0 hPa (cmH₂O).
Ramp time (softSTART)
Customizable: Off (0 minutes) or between 5 to 45 minutes (adjustable in 5-minute increments).
Start pressure
Minimum 4 hPa is the minimum pressure during the softSTART period. The patient can set a starting pressure different from the prescribed therapy pressure.
EPR (On or Off)
On (The feature is called softPAP). It can be switched Off.
EPR level
Adjustable in stages 1, 2, or 3. Levels 1 and 2 provide a slight and standard pressure drop respectively.
Climate control
Yes (Via the optional humidifier and the smartAQUAcontrol feature for temperature/humidity management).
Humidity Level
Adjustable by stage (The set humidifier stage is displayed).
If Smart Start/ Auto Start is On or OFF
Available and can be set to On or Off (autoSTART/autoSTOP features).
Sense Awake (equivalent)
Functionality is covered by softSTART, which eases the patient into the ventilation pressure when falling asleep.
Warranty
5 years

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