Sleep apnoea is a sleep disorder where your breathing stops and starts repeatedly during the night. It usually happens because your airway relaxes too much while you sleep. You might not notice it, but your body sure does. Your brain keeps waking you up just enough to get you breathing again. That’s why you might wake up tired, even after a full night’s sleep!

Sleep apnoea can affect anyone, no matter their age or body type. Some people don’t even realise they have it until someone else points it out. Keep an eye out for these common symptoms:

• Loud or frequent snoring
• Waking up gasping or choking for air
• Feeling tired or sleepy during the day, even after a full night’s rest
• Morning headaches
• Restless sleep or waking up often during the night
• Mood changes such as irritability or feeling low
• Needing to go to the bathroom multiple times during the night
• Reduced focus, memory, or alertness

If any of these sound familiar, it might be time to chat with your doctor or get a sleep study done. The sooner you know, the sooner you can start feeling rested again.

It sure could be. When sleep apnoea isn’t treated, your body goes through a cycle of stopping and starting breathing all night long. This means you never really get the deep, restorative sleep your body needs. Over time, that constant stress might raise your risk of things like high blood pressure, heart problems, and even diabetes.

You might also notice lower energy, poor focus, or feeling grumpy for no clear reason. The good news is that once you start treatment, everything changes. Your energy lifts, your mood improves, and you finally wake up feeling refreshed again.

It usually happens when the muscles in your throat relax too much during sleep, blocking your airway. Other things might make it worse too, like being overweight, having a narrow airway, nasal congestion, or even genetics. Sometimes it’s just the way your body is built.

If you often wake up tired, snore loudly, or your partner says you stop breathing while you sleep, those are signs that something might be going on with your sleep. But the only way to know for sure is through a sleep study. A sleep study, or sleep test, tracks how you breathe, move, and sleep through the night to find out if sleep apnoea could be the cause.

If any of this sounds familiar, the first step is to chat with your doctor. However, there are now simple at-home options like the Sunrise Level 4 sleep test that don’t require a referral. It’s quick, easy to use, and helps you get answers from the comfort of your own bed.

Getting tested is the first step to better sleep and better health. For more information about sleep studies, check out our Sleep Study section below or visit our Sleep Study page to learn more.

Absolutely! Sleep apnoea is very treatable, and most people see a huge improvement once they start the right therapy. The most common treatment is CPAP therapy, which keeps your airway open while you sleep so you can breathe freely all night.

Other options include oral appliances, positional therapy, and lifestyle changes like losing weight or reducing alcohol before bed. Everyone’s situation is a little different, so finding what works best for you can make all the difference. With the right treatment, better sleep (and better mornings) are totally possible.

That depends on what’s causing it. For some people, making lifestyle changes such as losing weight or treating nasal congestion can greatly reduce or even eliminate symptoms. For others, long-term management with CPAP or another therapy is the best way to keep it under control.

Think of it like managing your sleep health. Once you have the right solution in place, your symptoms can stay away and you can get the deep, healthy sleep your body needs.

A sleep study is a simple test that helps diagnose sleep apnoea by tracking how you breathe, move, and sleep during the night. It records things like your oxygen levels, snoring, and heart rate to see if your breathing is being interrupted while you sleep.

Sleep studies can be done in a clinic or at home, depending on the type of test. At CPAP Online, we offer comfortable home-based sleep studies that make it easy to get accurate results from your own bed.

There are a few different types of sleep studies, each offering a different level of detail. To learn more about them, check out our next question below.

Yes, there are! Sleep studies are grouped into four levels based on how many signals (or "channels") they record and where the test takes place.

• Level 1 and Level 2 (Polysomnography Studies)
  These are the most detailed tests, recording at least seven channels such as brain activity, breathing, oxygen, and heart rate. Level 1 is done overnight in a sleep clinic, while Level 2 collects similar information but can be done at home.
• Level 3 (Limited Channel Study)
  A home-based test that measures around four to seven channels. It tracks airflow, oxygen levels, breathing effort, and snoring to identify sleep apnoea. Even with fewer sensors, it is highly accurate and commonly used to diagnose sleep apnoea.
• Level 4 (Screening Sleep Test)
  The simplest and most comfortable option, using one or two channels to measure key breathing and oxygen data. It’s a fast, reliable way to screen for sleep apnoea and doesn’t require a doctor’s referral.

At CPAP Online, we provide Level 3 and Level 4 home sleep studies because they are accurate, comfortable, and clinically validated. They deliver reliable results for most people without the need to spend a night in a hospital or sleep lab.

If you suspect you might have sleep apnoea, the best place to start is with our quick Sleep Apnoea Screening Quiz. It takes just a few minutes and helps you see if you could be at risk.

If your results suggest you might have sleep apnoea, the next step is to book a home sleep study with us. We offer Level 3 and Level 4 sleep tests, which are easy, comfortable, and can be done right from your own bed.

Our team will review your results and guide you through the next steps if treatment is needed.

Yes, you do. A sleep study is the only way to accurately diagnose sleep apnoea and understand how severe it is. Symptoms like snoring, tiredness, or waking up gasping can be strong clues, but a proper test records what is actually happening while you sleep.

Once you complete your sleep study, your results will show how often your breathing is interrupted and help determine the right treatment. Getting tested is the first step toward better sleep.

If you are unsure whether you need a sleep study, try our quick Sleep Quiz first. It will help you see whether you might be at risk of sleep apnoea and if a sleep study is the right next step.

It depends on your symptoms, lifestyle, and how detailed you need the results to be.

If you want a quick and simple test to screen for sleep apnoea, a Level 4 home study is perfect. It’s easy to use, comfortable, and provides reliable results for most people.
If you’d like more detailed information about your breathing, oxygen levels, and sleep patterns, a Level 3 home study is a great choice.

Our team can help you decide which option is best for you. Both tests are accurate, convenient, and can be done in your own bed without spending a night in a hospital.

No, you don’t. Both Level 3 and Level 4 home sleep studies can be booked directly through us without a doctor’s referral.

If you’d like to discuss your symptoms with your GP first, you absolutely can, but it’s not required. We’ll guide you through the entire process and help you get tested quickly and easily.

No, there is currently no Medicare rebate for Level 3 or Level 4 home sleep studies. These tests are privately billed, but they’re still an affordable and accessible way to get tested without long wait times or hospital visits.

We’re upfront about all costs before you book, so you know exactly what to expect.

You can do it all at home. Both our Level 3 and Level 4 sleep studies are designed for home use, so there’s no need to spend the night in a clinic.

You’ll receive a small, easy-to-use device with simple instructions. Just wear it overnight in your own bed, and it will record everything needed to check your sleep and breathing patterns.

It only takes one night. You wear the device while you sleep, and the data is automatically recorded.

Once you return or upload the results, they’re reviewed by qualified sleep professionals who prepare your detailed report. We’ll contact you once your results are ready and explain the next steps.

After your study is reviewed, you’ll receive a detailed report showing whether sleep apnoea was detected and how severe it is.

From there, you can discuss your results with your doctor or talk to our team about treatment options like CPAP therapy or mask fitting. We’ll guide you through every step to make sure you get the support and equipment you need for better sleep.

CPAP therapy stands for Continuous Positive Airway Pressure. It’s a proven treatment for sleep apnoea that helps keep your airway open while you sleep. The machine gently pushes air through a hose and mask, creating a constant flow of pressure that prevents your throat from collapsing.

By keeping your airway open, CPAP therapy stops those repeated pauses in breathing that cause poor-quality sleep and fatigue. With consistent use, most people experience better energy, sharper focus, and improved overall health.

All CPAP machines have the same goal: to keep your airway open while you sleep, but they deliver air pressure in different ways.

• CPAP (Continuous Positive Airway Pressure): Delivers one steady level of air pressure all night long.
• APAP (Automatic Positive Airway Pressure): Automatically adjusts pressure levels throughout the night based on your breathing.
• BiPAP (Bilevel Positive Airway Pressure): Provides two separate pressures, one for breathing in and a lower one for breathing out. It is often used for people who find standard CPAP difficult to tolerate or have certain medical conditions.

Each type has its own benefits, and the right one for you depends on your comfort, sleep study results, and your doctor’s recommendation.

CPAP therapy works best when used every night, for as long as you sleep. It’s a long-term treatment, not a short-term fix. The goal is to keep your airway open every night so your body gets the deep, restorative rest it needs.

Some people find their symptoms improve over time with lifestyle changes such as weight loss or better sleep habits. However, most people with sleep apnoea benefit from using CPAP therapy regularly to maintain consistent results and prevent symptoms from returning.

It can be, depending on your symptoms. For mild sleep apnoea, your doctor might first recommend lifestyle changes such as losing weight, reducing alcohol, or improving sleep posture. But if your symptoms are still affecting your energy or overall health, CPAP therapy can make a big difference.

Even mild cases can lead to daytime tiredness, mood changes, and long-term health risks if left untreated. CPAP therapy offers an effective way to restore healthy, uninterrupted sleep and prevent those problems from developing.

It might feel unusual at first, but once you find the right mask and settings, CPAP therapy becomes much easier. Start by wearing your mask for short periods while you are awake to get used to the feeling.

Make sure your mask fits properly and feels snug but not tight. Using a humidifier or soft mask liners can help prevent dryness and irritation. If you feel the pressure is too strong, try the ramp feature that slowly increases airflow as you fall asleep. Most people adjust within a week or two and notice how much better they feel once they are sleeping properly again.

For more tips on making CPAP therapy comfortable and getting the most from your machine, check out our blog: How to Make CPAP Therapy Comfortable Again

CPAP masks come in different styles to match how you breathe and sleep. Here’s a quick overview:

• Full Face Masks: Cover your nose and mouth, great for mouth breathers or people with nasal congestion.
• Compact Full Face Masks: Smaller and lighter, offering the same coverage with less bulk.
• Nasal Masks: Cover only your nose and are ideal if you breathe through your nose.
• Nasal Cradle Masks: Sit under your nose for a secure fit with less facial contact.
• Nasal Pillow Masks: Rest at your nostrils for a minimal, lightweight feel. Great for side sleepers.
• HME Masks & Parts: Work with travel machines or humidifier-free setups to help keep moisture and comfort levels up.

The right mask depends on your comfort, sleeping style, and how you breathe. Our team can help you find the perfect one for your needs.

Keeping your CPAP supplies fresh helps you stay comfortable, clean, and getting the best out of your therapy. Here’s a simple guide:

• Mask cushions or nasal pillows: Replace every 1 to 3 months.
• Tubing: Replace every 6 to 12 months.
• Disposable filters: Replace every 1 to 3 months, or sooner if they look dirty.
• Reusable filters: Wash weekly and replace every 6 to 12 months.
• If you spot leaks, yellowing, cracks, odours, or any damage, replace sooner.

For a deeper look at when and why you should replace each part, check out our blog: When to Replace Your CPAP Supplies

Yes. You can purchase CPAP machines, masks, and accessories without a prescription in Australia. A sleep study and proper setup are still recommended so your pressure and mask choice suit your needs. Our team can help you choose, fit, and get set up correctly.

Skipping nights can make symptoms come back fast, such as poor sleep, morning headaches, and daytime fatigue. It’s a bit like skipping the gym, the results only stick if you stay consistent. Once you get into the habit, you’ll wonder how you ever slept without it.

Absolutely. CPAP machines are medical devices and are safe to take on planes. Here are a few quick tips for travelling:

• Carry it on: Always keep your CPAP in its travel case and take it as carry-on luggage. It does not count toward your baggage limit.
• Empty the humidifier: Before flying, empty out any remaining water and refill it once you arrive.
• Power setup: Most CPAP machines are dual voltage, so they work worldwide. Bring a plug adapter and consider a travel battery if you will be somewhere without power.
• In-flight use: Many airlines allow you to use your CPAP in flight. Check their policy before travelling and have it ready to show at security if asked.

If you travel often, there are also compact CPAP machines designed specifically for travel, such as the ResMed AirMini that we offer. It is lightweight, powerful, and easy to pack, making it perfect for keeping up with your therapy wherever you go.

If your CPAP machine is not working as it should, don’t worry. Start by checking that your mask fits properly, the tubing is securely connected, and the filters are clean.

If you are still having issues, contact us through our Contact Page. Our qualified sleep scientists can walk you through troubleshooting steps or help arrange a repair or replacement if needed.

We understand plans can change. If you’d like to cancel your order, please contact us as soon as possible.

• Before dispatch: If your order has not left our warehouse, we can cancel it and issue a refund to your original payment method, minus any unrecoverable payment processing or handling fees.
• After dispatch: If your order has already shipped, it will need to be processed under our Returns and Refunds Policy once it is returned to us.

In rare cases, CPAP Online Australia may cancel an order for reasons such as incorrect address details, suspected fraud, or breach of our terms and conditions. In these cases, customers will be notified, and any payments will be refunded in full. Full details are available in our Returns & Refunds Policy.

We want you to be happy with your purchase. You are covered under the Australian Consumer Law for faulty or defective products, and we also offer a goodwill policy for change-of-mind returns.

• Change of mind: Returns are accepted within 30 days of delivery if the item is unused, unopened, and in its original packaging. A restocking fee applies.
• 25% for orders under $1,000
• 15% for orders over $1,000
• Customers who opt for store credit will not be charged a restocking fee.
• Faulty or defective items: If your item is faulty or not as described, you are entitled to a repair, replacement, or refund under the Australian Consumer Law. We cover the cost of return shipping for confirmed faulty items.
• Final sale items: Items marked as final sale cannot be returned unless they are faulty.

Full details are available in our Returns & Refunds Policy and to request a return, please visit our Contact Page before sending anything back.

If you need help with setup, cleaning, mask fitting, or troubleshooting, simply reach out via our Contact Page. Our friendly team, including experienced sleep scientists, can provide one-on-one guidance to make sure your therapy is running smoothly.

We are here to help long after your purchase. Our team provides ongoing support that includes:

• Help with setup and operation
• Pressure or comfort adjustments
• Mask fitting and leak troubleshooting
• Cleaning and maintenance tips
• Advice on replacement parts and accessories

Whether you are new to therapy or an experienced user, our sleep scientists are ready to make sure your CPAP journey stays comfortable and effective.

Absolutely. A proper fit makes a huge difference in comfort and performance. If you are struggling with leaks, pressure marks, or discomfort, contact our team for personalised help.

We can guide you in choosing the right mask size or style, adjusting the straps, or exploring other mask options that may suit you better.

Yes, we ship Australia-wide from our Sydney warehouse. Whether you are in a major city or a rural area, we can deliver your order right to your door.

Orders are processed within 1–5 business days (stock permitting). Once dispatched:

• Standard shipping takes around 3–7 business days.
• Express shipping usually arrives within 1–3 business days after dispatch.

Delivery times vary depending on your location and Australia Post’s network. If there’s ever a delay, we’ll notify you right away.

Yes, we do. Express Post is available at checkout and is the fastest option, especially for interstate or rural deliveries. It’s the best choice if you need your order quickly to continue your therapy without interruption.

Yes, in most cases. We can ship to many countries worldwide. Please contact us at contact@cpaponline.com.au before placing your order for a shipping quote and to confirm if your product is eligible for overseas delivery.

Keep in mind that some brands or items may have international restrictions, and any import duties or local taxes are the customer’s responsibility.

We offer free standard shipping across Australia for orders over $100.
For smaller orders or express options:

• Standard shipping (orders under $100): $10
• Express shipping (orders under $550): $15
• Express shipping (orders $550 and over): $50

Shipping costs are automatically calculated at checkout, so you’ll always know before confirming your order.

Once your order has been shipped, you’ll receive an email with your tracking number and a link to follow your delivery through Australia Post.

You can also track your order via the Australia Post app or website. Make sure to use the same email and mobile number you entered during checkout to link your order to your MyPost account.

If you notice any delays or your package hasn’t arrived within the expected timeframe, contact us, and we’ll help investigate it for you.

All CPAP machines sold by CPAP Online Australia come with a manufacturer’s warranty, typically lasting two to five years, depending on the brand and model.

If your device experiences a fault during the warranty period, contact us, and we’ll help coordinate repairs or replacements directly with the manufacturer or Australian distributor.

Most CPAP products are automatically registered with the manufacturer when purchased through us. However, some brands may require manual registration. We recommend checking the warranty card or visiting the manufacturer’s website for instructions.

If you’re unsure, contact our team, and we can help confirm your warranty status or guide you through the registration process.

Absolutely. We are an authorised Australian retailer for brands we stock. All our products come directly from local distributors or manufacturers and include full Australian warranties.

Shopping with us means you’re getting 100% genuine CPAP machines, masks, and accessories, backed by manufacturer support and local service.

We accept all major payment options, including:

• Visa and Mastercard
• PayPal
• Direct deposit
• Buy now, pay later services such as Afterpay, Zip, Klarna, and Humm

All transactions are processed securely at checkout. If you need help with your purchase or payment, contact us and we will help you every step of the way via our Contact Page.

Yes, we offer a range of Buy Now, Pay Later (BNPL) options including Afterpay, Zip, Humm, and Klarna. Simply choose your preferred provider at checkout to split your purchase into easy instalments.

Your security is important to us. All payments on our website are processed using encrypted, PCI-compliant systems to protect your personal and financial information.

We never store your credit card details, and all payment gateways such as PayPal, Afterpay, and Zip use their own trusted encryption and fraud protection technology.

Yes. We offer pickup from our Sydney warehouse by request.
How it works:

1. Contact us to request pickup and place your order
2. Wait for our Ready for Pickup confirmation.
3. Bring photo ID and your order number when you arrive.

Pickups are available during business hours. There is no extra fee. If you need someone else to collect, let us know their name first. If you are in a hurry, you can also choose Express Post at checkout.