ResMed AirCurve 10 CS PaceWave

Price Match Guarantee

At CPAP Online, we believe that quality sleep therapy should be both accessible and affordable. That’s why we’ve introduced our Price Match Guarantee Policy – so you’re always getting the best deal possible, without compromising on care and support.

Our Price Match Guarantee applies only to accredited Australian CPAP providers. We do not match offers from overseas companies, and here’s why:

• Warranty Protection – ResMed Australia and other local suppliers honour warranties purchased through accredited Australian businesses (up to 5 years). Overseas purchases typically only include a shorter warranty, often just 2 years, and may not be valid in Australia.
• Shipping Costs – Warranty claims with overseas suppliers usually require sending the unit back internationally, which can cost up to $150 each way.
• Network Compatibility – Overseas CPAP machines often have built-in modems that are not compatible with Australian networks, meaning connectivity features and apps will not work here.
• Customs & Duties – Importing from overseas can attract additional customs and duty charges (typically around $150), payable each time the unit is shipped, including for warranty claims.

How It Works

1. Seen a lower price? Let us know before you buy.
2. Send us the link to the product on their website, or the original quote, via our contact form.
3. Once verified, we’ll match our competitor’s price — easy as that.

Shipping & Returns

Domestic Shipping Policy

• We try our best to process and dispatch orders within 1-5 business days from our Sydney warehouse. (stock permitting)
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the dispatch of your order, we will attempt to contact you via email.
• We encourage customers to contact us to find out if a product is in stock before placing your order.

Shipping & Returns

• Shipping method is automatically calculated at checkout
• *Depends on Rural/Metro in different states.
• Please note, shipment method does not affect dispatch times.
  

Damages & Warranty

• CPAP Online Australia is not liable for any products damaged or lost during shipping.
• If you received your order damaged, please send us a photo via the contact form on our website and we will file a claim with Australia Post.
• Please note it can take several weeks for the carrier to investigate before we can provide you with some answers.
• All deliveries are insured with the carrier and we will only provide you with a refund/replacement if and once the carrier has provided us with a reimbursement.
• Please save all packaging materials and damaged goods before filing a claim.

Read our full shipping & returns policy

Do I Need a Prescription for a BiPAP Machine?

Yes. In Australia, BiPAP (bilevel) machines require a valid prescription from a qualified healthcare professional.

Because BiPAP therapy provides more advanced ventilatory support than standard CPAP, it must be prescribed and monitored by a sleep specialist, respiratory physician, or primary healthcare provider.

To comply with clinical best practice and ensure the device is appropriate for your needs, customers must upload a valid prescription when purchasing a BiPAP machine.

Our sleep technicians will review your prescription and ensure the device is prepared correctly prior to dispatch.

Machine Setup and Support

If your doctor or specialist has provided specific instructions or therapy recommendations, our team can set up your machine free of charge.

After placing your order, simply upload your prescription through our Contact Page or leave a note at the bottom of the checkout page under 'Notes About my Order'

Please note: We are unable to release a BiPAP/VPAP device without a valid prescription.

Important Safety Information (TGA-Aligned Wording)

• BiPAP devices are prescription-only medical devices in Australia and must be supplied and used under the guidance of a qualified healthcare professional.
  
• This information is general in nature and not a substitute for medical advice. Always follow the treatment plan provided by your doctor or sleep specialist.
  
• Do not adjust therapy settings without medical instruction. Incorrect setup may reduce treatment effectiveness or cause discomfort.
  
• BiPAP therapy may not be suitable for all patients. Consult your healthcare provider if you have concerns about suitability or underlying health conditions.
  
• Providing a valid prescription ensures that your therapy aligns with Australian clinical standards and safety requirements.