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Löwenstein PrismaSMART and PrismaSOFT Travel Guide: Be Smart About Travel

Written By: Bobby Afshari (B.Pharm.MPS)
Last Updated: 25/10/2023

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Welcome to the definitive Löwenstein PrismaSMART/PrismaSOFT Travel Guide, your go-to resource for unlocking the full potential of this remarkable device while on the move. Whether you’re a seasoned traveller or embarking on your first journey with the Löwenstein PrismaSMART/PrismaSOFT, our comprehensive guide is designed to empower you with the knowledge and insights you need to ensure a comfortable and restful experience wherever your adventures take you.

The PrismaSMART and PrismaSOFT series come with a number of models, being the base, plus and max models. In this article, when we refer to PrismaSMART or PrismaSOFT, we are referring to all of the models generally. The plus/max models will be referred to as such when they are being discussed specifically.

PrismaSMART/PrismaSOFT Travel Specifications

Whether you’re planning a weekend getaway, a business trip, or an extended vacation, understanding the specific requirements and considerations for using your PrismaSMART/PrismaSOFT away from home is crucial. This section will discuss the size and weight of the PrismaSMART/PrismaSOFT, the environmental conditions under which it is functional as well as its power requirements.

PrismaSMART/PrismaSOFT Size and Weight

The Löwenstein PrismaSMART and PrismaSOFT series of CPAP devices are designed to meet the needs of travellers, offering a balance of portability and performance. With a humidifier-inclusive weight of approximately 1200g and compact dimensions of around 170 mm x 135 mm x 180 mm, these devices are easy to carry, ensuring you can maintain your sleep therapy while on the move.

  • Weight (device and humidifier): ~1200g
  • Dimensions (H x W x D): ~170 mm x ~135 mm x ~180 mm

For those who prefer a more streamlined profile, the PrismaSMART/PrismaSOFT offers the option to shrink its total volume by removing the humidifier tub and replacing it with a side cover. This flexibility ensures that the PrismaSMART/PrismaSOFT can come with you wherever you need to go while not sacrificing the option of a humidifier for when you are not out and about.

PrismaSMART/PrismaSOFT Environmental Conditions

When you’re on the move with your PrismaSMART/PrismaSOFT, it’s essential to be aware of the environmental conditions that can affect its performance. Understanding the operating temperatures, humidity levels, altitude restrictions, and storage requirements will ensure that your CPAP therapy remains effective throughout your travels. Here’s a breakdown of the environmental specifications:

Operating Conditions

  • Operating Temperatures: +5°C to +40°C
  • Operating Humidity: 10 to 95% relative humidity, non-condensing
  • Operating Altitude: Sea level to 3,000m

Your PrismaSMART/PrismaSOFT will excel in various environmental conditions, with an operating temperature range of +5°C to +40°C, accommodating different climates. They can also function within humidity levels of 10% to 95% relative humidity without condensation. Plus, their operational altitude spans from sea level to 3,000 metres, making them suitable for use in diverse locations.

Storage and Transport Conditions

  • Storage and Transport Temperature Range: -25°C to +70°C
  • Storage and Transport Humidity Range: 10% to 95% relative humidity (non-condensing)

When you’re not using your PrismaSMART/PrismaSOFT during your travels, ensure it is stored within a temperature range of -13°F to +158°F (-25°C to +70°C) and a humidity range of 10% to 95% relative humidity (non-condensing). Proper storage conditions will help prolong the life of your device and maintain its performance.

By adhering to these environmental specifications, you can confidently use your PrismaSMART/PrismaSOFT during your travels, knowing that it will provide consistent and effective CPAP therapy, regardless of your destination’s conditions.

PrismaSMART/PrismaSOFT Power Supply Unit

Understanding the power supply requirements of your PrismaSMART/PrismaSOFT is crucial for ensuring uninterrupted CPAP therapy while you’re on the go. Whether you’re using a standard AC power source or relying on a battery pack or aircraft’s power supply, here are the essential details regarding the 60W power supply unit:

  • AC Input Range: 100-240V, 47-63Hz
  • DC Output: 24V

Powering these devices is a versatile 60W Power Supply Unit, accepting AC input voltages from 100-240V at a frequency of 47-63Hz. They operate efficiently on a stable DC output of 24V.

These specifications collectively make the Löwenstein PrismaSMART and PrismaSOFT CPAP devices reliable companions for your travels, ensuring your sleep therapy remains 

By familiarising yourself with these power supply specifications, you can confidently ensure that your PrismaSMART/PrismaSOFT remains powered and operational throughout your journeys, whether at home, on an aircraft, or in any other travel setting.

Making the PrismaSMART/PrismaSOFT More Portable

Travelling with your PrismaSMART/PrismaSOFT CPAP device opens up a world of possibilities, allowing you to explore new destinations while staying committed to your sleep apnea therapy. To make the most of this freedom, it’s essential to optimise the portability of your PrismaSMART/PrismaSOFT, ensuring that it seamlessly fits into your travel lifestyle.

From compact travel cases and power options to innovative accessories and packing strategies, we’ve got you covered. Let’s embark on a transformative journey, unlocking the full potential of your PrismaSMART/PrismaSOFT as your trusted travel companion. Discover how to make your device as portable as your sense of adventure, ensuring that nothing stands in the way of your restorative sleep while exploring the world.

Removal and Disabling of PrismaSMART/PrismaSOFT Humidifier

As we mentioned earlier, the design of the machine includes a side cover that can replace the humidifier tub, effectively downsizing the device. However, you may not know how to go about doing this.

To remove the humidifier from your device, press the unlocking button on the top of the device and pull the PrismaAQUA module away from the main device. Please make sure that you handle the humidifier tub with care. The humidifier tub can be replaced as simply as gently inserting it into the side of the device until it clicks into place. 

The side cover can be inserted into the device with the same simplicity as with the humidifier and there are no special instructions or differences for how to use it with your PrismaSMART/PrismaSOFT.

To disable the humidifier, press the minus (-) key until the number “0” appears on the display. If there is no (or very little) water in the humidifier, the humidifier will switch off automatically. 

How do I prevent my mouth getting dry while using the PrismaSMART/PrismaSOFT on the go?

The comfort and fit of your mask play a significant role in the effectiveness of your CPAP therapy. When travelling, it is important to consider mask options that are suitable for your needs.

When using battery power, the option of using a humidifier is limited as it may drain the battery quickly. In such cases, using a Heat and Moisture Exchanger (HME) mask is recommended. However, it’s important to note that ResMed’s HME masks are only compatible with the AirMini machine. Alternatively, BMC HME masks can be used with any machine, although they may not be as comfortable as regular masks.

These waterless humidifiers provide users with extra comfort by retaining the moisture and heat from the air you breathe and delivering it back into the sleep therapy breathing circuit. When you exhale, the HME filter captures heat and moisture and stores it within its tiny paper ridges. When you inhale, this heat and moisture is released to humidify the air you breathe in, offering relief from possible dryness and congestion. HME is ideal when travelling without a humidifier to environments where the humidity levels are low.

PrismaSMART/PrismaSOFT Travel Accessories

When it comes to travelling with your PrismaSMART/PrismaSOFT, the right accessories can make all the difference in terms of convenience and comfort. In this section, we’ll explore a selection of travel accessories specifically designed to enhance your PrismaSMART/PrismaSOFT experience while you’re on the move. Whether you’re embarking on a cross-country road trip or jetting off to exotic destinations, these accessories will ensure that your CPAP therapy remains seamless and effective.

PrismaSMART/PrismaSOFT Travel Bag

Investing in a dedicated travel case for your PrismaSMART/PrismaSOFT is a good choice. These cases are designed to protect your device during transportation and provide organised storage for your CPAP essentials. Thankfully, your PrismaSMART/PrismaSOFT comes included with a compact and lightweight travel bag that fits snugly into your luggage or carry-on, ensuring that your device is well-protected while travelling.

Löwenstein recommends that you use the travel bag when travelling to prevent damage to the device. It is also highly recommended that you empty the humidifier and pack it separately in the travel bag if you intend on bringing it with you.

Battery Pack for PrismaSMART/PrismaSOFT

When it comes to travelling with a CPAP machine, the first order of business is to find a power solution that will keep your therapy uninterrupted during the night. Thankfully, CPAP battery packs, such as those made by Medistrom, are here to save the day.

What is Medistrom?

Medistrom is a well-known company that specialises in providing innovative power solutions for CPAP machines. They are known for their high-quality and reliable backup power options that ensure uninterrupted therapy for CPAP users, especially during travel or in areas with limited access to electricity.

Medistrom’s CPAP battery packs are compact, lightweight, and compatible with various CPAP machines from popular brands. These battery packs act as a backup power source, allowing users to continue their therapy even in situations where mains power is not available, such as camping, road trips, or during power outages.

Not only is the CPAP battery great for travel, it’s an ideal backup power solution for home too. Attach the Pilot-24 Lite or Pilot-12 Lite series between your CPAP and the wall and then the rest is simple… If your power goes out, due to a storm or other anomaly, the Pilot Lite will take over automatically ensuring you continue to receive restful, uninterrupted sleep therapy. When the power comes back on the Pilot Lite will automatically recharge so it’s ready the next time you need it.

Current FAA regulations allow Sleep Apnea Therapy Devices (CPAP & BiPAP Machines) and Lithium Ion Batteries (like the one in this battery pack) to be carried onboard commercial flights and are usually not counted toward your weight limits; however it is always important to check with your airline prior to travel to determine exactly what requirements they have for carrying medical equipment on board.

The Löwenstein PrismaSMART/PrismaSOFT is compatible with the Medistrom™ Pilot-24 Lite Battery and Backup Power Supply for 24V PAP Devices. You will need to purchase a Löwenstein PrismaSMART/PrismaSOFT cable to enable compatibility as the Pilot-24 Lite Battery does not come with an PrismaSMART/PrismaSOFT cable out of the box.

PrismaSMART/PrismaSOFT Cleaning Accessories

Maintaining your CPAP machine is crucial for the effectiveness of your CPAP therapy and this is not an aspect of your therapy that should be neglected while you are travelling. We recommend that you pack travel-sized CPAP wipes or a portable cleaning kit to ensure your PrismaSMART/PrismaSOFT remains clean and operational during your trip. If you’re looking for something to start with, CPAP Online Australia offers a wide range of cleaning supplies for CPAP cleaning and maintenance.

It’s best to avoid using tap water to clean your PrismaSMART/PrismaSOFT, especially in unfamiliar locations. Tap water might contain impurities that could harm your machine or irritate your airways. Instead, use distilled water or pre-packaged CPAP wipes to ensure safe and hygienic cleaning on the go.

Running the PrismaSMART/PrismaSOFT during travel

Using the PrismaSMART/PrismaSOFT in a caravan or RV

For travellers exploring the open road in caravans or recreational vehicles (RVs), charging the PrismaSMART/PrismaSOFT battery is convenient and seamless. Most caravans and RVs are equipped with electrical outlets, making it easy to connect the PrismaSMART/PrismaSOFT to the vehicle’s power system. This ensures a stable and consistent power supply for your CPAP therapy while you’re on the move.

Before setting off on your journey, ensure that your vehicle’s electrical system is compatible with the PrismaSMART/PrismaSOFT’s power requirements (discussed in detail above). Caravan charging offers a reliable solution for PrismaSMART/PrismaSOFT who prioritise comfort and leisure during their travels.

Using the PrismaSMART/PrismaSOFT in the car

When you’re travelling by car and want to keep your PrismaSMART/PrismaSOFT’s battery charged while on the road, a cigarette lighter charger may be your best option. Some CPAP battery packs, like the Medistrom Pilot Lite batteries are also equipped with a DC adapter that allows you to charge the battery using your vehicle’s cigarette lighter port.

While using the cigarette lighter charger is convenient, especially during road trips, it’s essential to be mindful of your vehicle’s battery. Charging your CPAP battery from the car’s battery can drain power, which might affect starting the car later. To avoid this, consider charging your battery pack while the engine is running or use a separate portable power station designed for CPAP machines.

Using the PrismaSMART/PrismaSOFT while camping or during outdoor activities

You can use your PrismaSMART/PrismaSOFT while camping or during outdoor activities by using a portable power source, such as a battery pack or a solar charger. These power solutions allow you to enjoy CPAP therapy even in remote locations without access to electricity.

Medistrom offers a solar charger designed to recharge their CPAP battery packs using solar energy. Their solar charger is portable and efficient, providing a sustainable power solution for users who are constantly on the go.

These portable solar panels are lightweight, foldable, and easy to take almost anywhere with you. However, although solar charging is an eco-friendly option, its effectiveness can vary depending on weather conditions and available sunlight so make sure you make plans accordingly!

Using the PrismaSMART/PrismaSOFT on a plane

You can use your PrismaSMART/PrismaSOFT device on a plane as it meets the Federal Aviation Administration (FAA) requirements.  However, to avoid any issues, we recommend that you contact your airline in advance to inform them about your medical equipment and ensure you meet their specific guidelines. 

If you are travelling to a different country with your CPAP machine, make sure that you are aware of the travel guidelines for your device. Familiarising yourself with airline regulations will allow you to ensure a smooth experience during flights and will equip you to keep your PrismaSMART/PrismaSOFT in the safest possible conditions throughout the entire duration of your journey. Be sure to inform security personnel about your CPAP machine at airport security checkpoints and carry a copy of your prescription or a doctor’s notes to avoid unnecessary complications or questions about the purpose and function of your machine.

When using the device on a plane:

  • Make sure the humidifier is completely empty and it is inserted into your device. The device will not work without the humidifier or side cover inserted.
  • Turn off Bluetooth if you have a plus or max variant of the device as these variants all contain an integrated Bluetooth Module.
  • Turn on Airplane Mode if you have a max variant of the device with its inbuilt modem. Otherwise, ensure that the modem is disconnected from your PrismaSMART, PrismaSOFT or plus variant of either model since it is a separate module for these devices.

How to turn off Bluetooth on the PrismaSMART/PrismaSOFT plus/max

To turn off Bluetooth:

  1. Press the menu button.
  2. Press the settings icon.
  3. Press the arrow keys to navigate through the menu until you locate Bluetooth.
  4. Toggle Bluetooth to OFF.

There should be no Bluetooth icon displayed on the screen.

How to activate Airplane Mode on the PrismaSMART/PrismaSOFT max

To turn on Airplane Mode:

  1. Press the menu button.
  2. Press the settings icon.
  3. Press the arrow keys to navigate through the menu until you locate Flight Mode.
  4. Toggle Flight Mode to ON.

The Flight Mode icon should be displayed on the screen.

By considering these essential factors while travelling with your PrismaSMART/PrismaSOFT, you’re well-prepared to embark on a stress-free journey. With the right planning, backup power solutions, and adherence to airline regulations, you can enjoy your adventures while prioritising your sleep apnea therapy.

As you prepare to embark on your journeys with the PrismaSMART/PrismaSOFT, remember that the right accessories can be your allies in maintaining a consistent and effective CPAP therapy regimen. Whether it’s ensuring the safety of your device, adapting to varying power sources, or optimising your comfort, these travel accessories are here to support you. By investing in the right tools and making informed choices, you can enjoy the freedom to explore, rest, and rejuvenate—all while knowing that your PrismaSMART/PrismaSOFT is ready to deliver the restful sleep you deserve. 

Bobby Afshari (B.Pharm.MPS)

Bobby Afshari (B.Pharm.MPS)

Bobby Afshari studied a Bachelor of Pharmacy and is a member of the Pharmaceutical Society of Australia. Bobby is the sleep technician at CPAP Online Australia.