Pairing your Lowenstein 20A device with the prisma APP: A Step-by-Step Guide
Download The prismaAPP
Before you begin the pairing process, you’ll need to download the appropriate app for your device:
For iOS Users (iPhone, iPad) https://apps.apple.com/au/app/prisma-app/id1473392991
For Android Users https://play.google.com/store/apps/details?id=com.lmt.sleeppatientapp
Pre-Pairing Checklist
- External Modem ConnectionLocate the external modemAttach it securely to the right side of your Prisma deviceVerify the connection is firm and stable
- Device Power and StatusSwitch on your Prisma 20A deviceLook for the aeroplane symbol on the displayNote: This symbol indicates that the modem is in standby mode and ready to connect, not that the device is in aeroplane mode
Pairing Process
- Serial Number IdentificationUse the serial number from the Prisma device itselfDo not use the serial number from the humidifierThe correct serial number is crucial for successful pairing
- Locating the Pairing CodeFind the pairing code inside the Prisma deviceFollow the app’s prompts carefullyThe app will guide you with visual instructions on where to find the code
- Device Selection in the AppPay close attention when selecting your device in the appThere are two similar black-colored devicesFor the Prisma 20A:Choose the device with the color touch screen.Refer to the provided picture in the app for visual confirmation.
Additional Tips
- Ensure your smartphone or tablet has Bluetooth enabled
- Keep your Prisma device and smartphone close together during the pairing process
- If pairing fails, restart both your smartphone and Prisma device, then try again
- Make sure your Prisma device’s firmware is up to date
By following these detailed steps, you’ll ensure a successful pairing of your Loewenstein Prisma 20 device with the app, allowing you to take full advantage of its features and capabilities. Click the link for more Lowenstein 20A-related articles and other article topics.
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